Service robots in catering applications: A review and future challenges Articles uri icon

publication date

  • January 2021

start page

  • 47-1

end page

  • 47-22

issue

  • 1

volume

  • 10

International Standard Serial Number (ISSN)

  • 2079-9292

abstract

  • "Hello, I'm the TERMINATOR, and I'll be your server today". Diners might soon be feeling this greeting, with Optimus Prime in the kitchen and Wall-E then sending your order to C-3PO. In our daily lives, a version of that future is already showing up. Robotics companies are designing robots to handle tasks, including serving, interacting, collaborating, and helping. These service robots are intended to coexist with humans and engage in relationships that lead them to a better quality of life in our society. Their constant evolution and the arising of new challenges lead to an update of the existing systems. This update provides a generic vision of two questions: the advance of service robots, and more importantly, how these robots are applied in society (professional and personal) based on the market application. In this update, a new category is proposed: catering robotics. This proposal is based on the technological advances that generate new multidisciplinary application fields and challenges. Waiter robots is an example of the catering robotics. These robotic platforms might have social capacities to interact with the consumer and other robots, and at the same time, might have physical skills to perform complex tasks in professional environments such as restaurants. This paper explains the guidelines to develop a waiter robot, considering aspects such as architecture, interaction, planning, and execution.

keywords

  • service; catering; robot; waiter; human-robot; interaction; social