Building team effectiveness through adaptation: Team knowledge and implicit and explicit coordination Articles uri icon

publication date

  • September 2019

start page

  • 71

end page

  • 98

issue

  • 2-3

volume

  • 9

International Standard Serial Number (ISSN)

  • 2041-3866

abstract

  • We develop a theory of team adaptation that centers on team knowledge structures and coordination processes. Specifically, we explain that when a team's task changes, there may be a disruption in the extent to which their team mental model (TMM) fits the current situation. Whether this is the case is likely to depend on team compositional factors, emergent states, and structural characteristics of the team. When there is a lack of correspondence between the TMM and the situation, this then requires a shift in the extent to which the team uses implicit or explicit coordination processes. We also explain that the team performance phase matters, such that during action phases, a prevalence of implicit coordination relative to explicit coordination results in greater effectiveness; during a transition phase, the opposite is likely. In this way, we address central questions in the field: what types of task changes require team adaptive response, what happens during the adaptation process, and how this influences team effectiveness over time.

subjects

  • Business
  • Psychology

keywords

  • implicit coordination; explicit coordination; team mental models; team situation models; team adaptation; team effectiveness