Advising Agent for Service-Providing Live-Chat Operators Conference Contributions uri icon

authors

  • AVIV, AVIRAM
  • OSHRAT, YANIV
  • ASSEFA, SAMUEL
  • MUSTAPHA, TOBY
  • BORRAJO MILLAN, DANIEL
  • VELOSO, MANUELA
  • KRAUS, SARIT

event

  • 19th European Conference on Multi-Agent Systems (EUMAS 2022)

event place

  • Düsseldorf

country

  • ALEMANIA

participation category

  • PONENCIA

main title

  • Multi-Agent Systems. EUMAS 2022

publication date

  • 2022

start page

  • 41

end page

  • 59

isbn

  • 978-3-031-20613-9

series title / series number

  • Lecture Notes in Computer Science

subjects

  • Computer Science

keywords

  • human study; advising agent; human-agent interaction; call center