authors
- GARCIA CRESPO, ANGEL
- PANIAGUA MARTIN, FERNANDO
- COLOMO PALACIOS, RICARDO
- GOMEZ BERBIS, JUAN MIGUEL
E-Inclusion for People with Disabilities in E-Government Services through Accessible Multimedia
Articles
Overview
published in
publication date
- September 2012
start page
- 37
end page
- 51
issue
- 3
volume
- 3
Digital Object Identifier (DOI)
International Standard Serial Number (ISSN)
- 1941-868X
Electronic International Standard Serial Number (EISSN)
- 1941-8698
abstract
- One of the main challenges of e-Government is the communication of these services to citizens. In the context of people with disabilities, communication channels should be equally accessible, in particular those based on innovative media such as e-Services. This paper, illustrates Pasmao, an initiative for the diffusion of e-Government, using accessible media for people with disabilities. Pasmao is an accessible multimedia platform aimed to promote the use of information technology (IT), specifically, the digital signature within Leganés, a town near Madrid, Spain. The results of the evaluation of the experimental implementation of Pasmao reveal a new and promising way to promote e-Services among people with disabilities.