The Interactive Effects of Person-Focused Citizenship behavior, Task Interdependence and Virtuality on Team Performance Articles uri icon

publication date

  • October 2011

start page

  • 700

end page

  • 726


  • 5


  • 20

International Standard Serial Number (ISSN)

  • 1359-432X

Electronic International Standard Serial Number (EISSN)

  • 1464-0643


  • A multifactorial between-groups experiment examined the effects of person-focused organizational citizenship behaviours (OCBP) on the performance of teams characterized by different levels of virtuality and task interdependence. Results reveal in low virtual teams the moderating effects of task interdependence on the OCBP-team performance relationship are positive; however, these effects are reversed in high virtual teams. Using social presence and task-technology fit theories, our results indicate that task context affects how OCBP impacts team performance, particularly across different levels of team virtuality. The implications for research on OCB and the management of virtual teams are discussed.


  • laboratory experiment; organizational citizenship behaviour; task interdependence; team virtuality; virtual team performance