Applying Intelligent Agents and SemanticWeb Services in eGovernment Environments Articles uri icon

authors

  • GARCIA-SANCHEZ, FRANCISCO
  • ALVAREZ SABUCEDO, LUIS
  • MARTINEZ BEJAR, RODRIGO
  • ANIDO RIFON, LUIS
  • VALENCIA GARCIA, RAFAEL
  • GOMEZ BERBIS, JUAN MIGUEL

publication date

  • November 2011

start page

  • 416

end page

  • 436

issue

  • 5

volume

  • 28

International Standard Serial Number (ISSN)

  • 0266-4720

Electronic International Standard Serial Number (EISSN)

  • 1468-0394

abstract

  • The increasing volume of eGovernment-related services is demanding new approaches for service integration and interoperability in this domain. Semantic web (SW) technologies and applications can leverage the
    potential of eGovernment service integration and discovery, thus
    tackling the problems of semantic heterogeneity characterizing
    eGovernment information sources and the different levels of
    interoperability. eGovernment services will therefore be semantically
    described in the foreseeable future. In an environment with semantically
    annotated services, software agents are essential as the entities
    responsible for exploiting the semantic content in order to automate
    some tasks, and so enhance the user's experience. In this paper, we
    present a framework that provides a seamless integration of semantic web
    services and intelligent agents technologies by making use of
    ontologies to facilitate their interoperation. The proposed framework
    can assist in the development of powerful and flexible distributed
    systems in complex, dynamic, heterogeneous, unpredictable and open
    environments. Our approach is backed up by a proof-of-concept
    implementation, where the breakthrough of integrating disparate
    eGovernment services has been tested.