Providing knowledge recommendations: An approach for informal electronic mentoring Articles uri icon

authors

  • COLOMO PALACIOS, RICARDO
  • CASADO LUMBRERAS, CRISTINA
  • SOTO ACOSTA, PEDRO
  • MISRA, SANJAY

publication date

  • March 2014

start page

  • 221

end page

  • 240

issue

  • 2

volume

  • 22

International Standard Serial Number (ISSN)

  • 1049-4820

Electronic International Standard Serial Number (EISSN)

  • 1744-5191

abstract

  • The use of Web 2.0 technologies for knowledge management is invading the corporate sphere. The Web 2.0 is the most adopted knowledge transfer tool within knowledge intensive firms and is starting to be used for mentoring. This paper presents IM-TAG, a Web 2.0 tool, based on semantic technologies, for informal mentoring. The tool offers recommendations of mentoring contents built upon personal competencies of the mentee, combined with content and opinion tagging. To validate the tool, a case study comparing recommendations from the IM-TAG and a group of experts was conducted. Results show that the accuracy of IM-TAG's recommendations is notable and satisfactory. The main conclusions of this research may be valuable to organizations immersed in mentoring programs. © 2012 Taylor & Francis.

keywords

  • informal mentoring; knowledge recommendations; mentoring; organizational culture; web content analysis