Performance Measurement and Achievable Targets for Public Hospitals Articles uri icon

authors

  • PRIOR, DIEGO
  • SURROCA AGUILAR, JORGE

publication date

  • October 2010

start page

  • 749

end page

  • 765

issue

  • 4

volume

  • 25

International Standard Serial Number (ISSN)

  • 0148-558X

Electronic International Standard Serial Number (EISSN)

  • 2160-4061

abstract

  • This paper proposes an iterative process for determining what we define as a "reasonable frontier efficiency," a concept that establishes future targets according to their
    current level of performance. Our "reasonable frontier" has the
    following properties:
    (1) it is underpinned on the efficiency framework,
    (2) it detects the presence of outliers and proposes a procedure to
    establish
    the influence introduced by extreme observations,
    and (3) it sorts out the problem of data masking. The proposed method is
    applied to a sample of Spanish hospitals. The
    results obtained confirm the applicability of the proposal made.