Integration of Strategic Management, Process Improvement and Quantitative Measurement for Managing the Competitiveness of Software Engineering Organizations Articles uri icon

publication date

  • September 2010

start page

  • 341

end page

  • 359


  • 3


  • 18

International Standard Serial Number (ISSN)

  • 0963-9314

Electronic International Standard Serial Number (EISSN)

  • 1573-1367


  • Strategic management is a key discipline that permits companies to achieve their competitive goals. An effective and explicit alignment and integration of business strategy with SPI
    initiatives based on measurement is essential to prevent loss of income,
    customers and competitiveness. By integrating SPI models and
    measurement techniques in the strategy management process, an
    organization's investments will be better aligned with
    strategy, optimizing the benefits obtained as a result of an SPI
    In this paper, the authors propose BOQM (Balanced
    Objective-Quantifiers Methodology) that integrates properly strategic
    process improvement and quantitative measurement to manage
    the competitiveness of software engineering organizations. Finally,
    this paper presents and discusses the results from
    implementing BOQM in a software development organization.