- September 2008
- Parte 3
Digital Object Identifier (DOI)
International Standard Serial Number (ISSN)
Electronic International Standard Serial Number (EISSN)
- This paper presents a practical procedure named P4SPI for planning, monitoring and closing an SPI. Planning activities are performed using PMBOK's process areas as a reference; monitoring activities using Six Sigma tools and techniques and closing activities using gathering qualitative and quantitative information about the SPI Implementation. These activities are supported by office templates.