Practical SPI Planning Articles uri icon

publication date

  • September 2008

start page

  • 82

end page

  • 93

issue

  • Parte 3

volume

  • 16

international standard serial number (ISSN)

  • 1865-0929

electronic international standard serial number (EISSN)

  • 1865-0937

abstract

  • This paper presents a practical procedure named P4SPI for planning, monitoring and closing an SPI. Planning activities are performed using PMBOK's process areas as a reference; monitoring activities using Six Sigma tools and techniques and closing activities using gathering qualitative and quantitative information about the SPI Implementation. These activities are supported by office templates.